Privacy Policy

0kbet is the data controller responsible for the personal data of individuals who register with and use the 0kbet online gaming platform accessible at 0kbet.club. As data controller, 0kbet determines the purposes and means by which personal data is processed, and bears accountability for compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and related regulations issued by the National Privacy Commission.

A designated Data Protection Officer (DPO) has been appointed to oversee 0kbet's data governance framework, handle data subject rights requests, and serve as the point of contact for the National Privacy Commission on matters related to this Policy. Contact details for the DPO are provided in Section 14 of this Policy.

0kbet collects and processes the following categories of personal data in connection with the operation of the platform and delivery of its services to Filipino players:

0kbet collects personal data through the following methods:

• Direct Submission: Information you provide when registering for an account, completing KYC verification, making deposits or withdrawals, contacting support, or responding to surveys and promotions;
• Automated Collection: Technical data collected automatically when you access and interact with the 0kbet platform, including through browser cookies, server logs, and device fingerprinting;
• Payment Processors: Transaction confirmation data and payment reference numbers received from GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and PESONet when you initiate deposits or withdrawals;
• Third-Party Identity Verification Services: Results and verification status data from KYC service providers engaged to assist with identity document authentication;
• Regulatory and Fraud Detection Sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other regulatory bodies as required by Philippine law.

0kbet processes personal data on the following legal grounds as recognized under the Philippine Data Privacy Act of 2012 and its implementing rules:

• Performance of Contract: Processing necessary for the creation, maintenance, and operation of your 0kbet account and the delivery of platform services you have requested, including game access, deposit processing, and withdrawal fulfillment;
• Legal Obligation: Processing required to comply with obligations imposed by Philippine law — including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Cybercrime Prevention Act, and the Data Privacy Act itself — such as KYC verification, AML transaction monitoring, and regulatory reporting;
• Legitimate Interests: Processing carried out in pursuit of 0kbet's legitimate business interests that do not override your fundamental rights — including fraud detection, platform security, responsible gaming monitoring, and service improvement analytics;
• Consent: Processing for marketing communications and non-essential cookies, for which your explicit consent is obtained separately and may be withdrawn at any time without affecting the lawfulness of prior processing.

The personal data collected by 0kbet is used exclusively for the following purposes:

• Account Registration and Authentication: To create and maintain your registered 0kbet account, verify your identity at login, and manage account security;
• KYC Identity Verification: To verify your identity and age in compliance with PAGCOR licensing requirements and the Anti-Money Laundering Act before processing your first withdrawal;
• Payment Processing: To facilitate your GCash, PayMaya, bank, and other payment channel deposits and withdrawals in Philippine Peso;
• Gaming Services: To deliver game functionality, track betting activity, apply bonus credits, maintain wallet balances, and provide accurate win/loss records;
• Responsible Gaming Compliance: To monitor betting patterns for indicators of problem gambling, enforce your self-imposed deposit and loss limits, and carry out mandatory responsible gaming interventions where required;
• AML and Fraud Prevention: To monitor transactions and account activity for money laundering, fraud, collusion, and other prohibited conduct under PAGCOR regulations and the AMLA;
• Customer Support: To investigate and respond to queries, disputes, and complaints submitted through live chat or email;
• Platform Improvement: To analyze aggregated, anonymized usage data for the purpose of improving the 0kbet platform's functionality, performance, and user experience;
• Marketing Communications: To send promotional offers, bonus notifications, and event announcements to members who have consented to receive such communications. You may opt out at any time.

0kbet does not sell, rent, or commercially transfer your personal data to third parties for their own marketing purposes. Your data may be disclosed in the following circumstances only:

0kbet engages third-party service providers who process personal data on 0kbet's behalf under written data processing agreements that impose binding confidentiality and security obligations. These providers include:

• KYC and identity verification service providers;
• Payment processing and e-wallet infrastructure providers (GCash, PayMaya, banking API services);
• Cloud infrastructure and data hosting providers operating within or under adequate protection standards;
• Anti-fraud and AML monitoring service providers;
• Customer support platform providers.

0kbet will disclose personal data to the following authorities where legally required to do so:

• PAGCOR (Philippine Amusement and Gaming Corporation) — for licensing compliance and regulatory reporting;
• AMLC (Anti-Money Laundering Council of the Philippines) — for suspicious transaction reporting obligations under the AMLA;
• National Privacy Commission (NPC) — in the event of a notifiable personal data breach or in response to NPC investigations;
• Philippine courts and law enforcement agencies — where disclosure is required by lawful court order, subpoena, or legal process.

In the event of a merger, acquisition, restructuring, or sale of all or part of 0kbet's business assets, personal data held by 0kbet may be transferred to the acquiring entity, subject to the acquirer being bound by obligations equivalent to those in this Privacy Policy. Affected data subjects will be notified prior to their data being subject to a materially different privacy policy.

The 0kbet platform uses cookies and similar tracking technologies to operate core platform functions and to analyze usage patterns for performance improvement. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function — including session authentication, shopping basket functionality, and security features. These cannot be disabled without breaking core platform functionality;
• Performance and Analytics Cookies: Used to collect anonymized data about how players interact with the 0kbet platform — page views, session duration, error reports — to identify areas for improvement;
• Functional Cookies: Used to remember your preferences — such as language settings and responsible gaming limit configurations — so they persist across sessions;
• Marketing Cookies: Used to deliver relevant promotional communications where you have consented to receive them. These require your explicit opt-in consent and can be withdrawn from cookie settings.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 0kbet account. Mobile browser cookie settings vary by device — refer to your device manufacturer's documentation for guidance specific to Chrome Mobile or Safari on iOS.

0kbet retains personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal retention obligations, and to defend against potential legal claims. Specific retention periods include:

Following the expiry of applicable retention periods, personal data is securely destroyed or anonymized in a manner that prevents re-identification. Legal hold obligations may extend retention beyond the standard periods stated above.

0kbet implements technical and organizational security measures appropriate to the nature and sensitivity of the personal data it holds, including:

• Encryption in Transit: All data transmitted between your browser or device and 0kbet's servers is encrypted using TLS 1.2 or higher with 256-bit encryption;
• Encryption at Rest: Sensitive data fields — including government ID numbers and financial account references — are encrypted at rest in 0kbet's database infrastructure;
• Access Controls: Access to personal data systems is restricted to authorized personnel on a need-to-know basis, governed by role-based access controls and multi-factor authentication;
• Password Security: User passwords are stored as salted cryptographic hashes using industry-standard algorithms — 0kbet staff cannot view plaintext passwords;
• Intrusion Detection: 0kbet's infrastructure is monitored by automated intrusion detection and anomaly alerting systems;
• Regular Security Testing: Platform security is subject to periodic penetration testing and vulnerability assessments conducted by qualified security professionals;
• Staff Training: All 0kbet personnel with access to personal data receive data privacy and security training commensurate with their role.

Notwithstanding these measures, no information security system is impenetrable. In the event of a personal data breach that poses a real risk to data subjects' rights and freedoms, 0kbet will notify affected members and the National Privacy Commission within the timeframes prescribed by applicable Philippine data privacy regulations.

Under the Philippine Data Privacy Act of 2012, all registered 0kbet members have the following rights with respect to their personal data. These rights may be exercised by submitting a written request to the 0kbet Data Protection Officer as described in Section 14:

0kbet will respond to all data subject rights requests within fifteen (15) business days of receipt, unless the complexity of the request requires an extension, in which case you will be notified. Some rights may be subject to limitations where compliance would conflict with 0kbet's legal obligations — for example, the right to erasure cannot override mandatory AML retention requirements.

The 0kbet platform is a real-money gambling service restricted to individuals who are twenty-one (21) years of age or older in accordance with PAGCOR's regulatory framework. 0kbet does not knowingly collect, process, or retain personal data from individuals under the age of 21.

Registration controls and KYC verification are in place to detect and prevent underage access. If 0kbet becomes aware that an account holder has provided false age information during registration and is in fact under 21 years of age, the account will be immediately suspended, all data will be securely deleted to the extent not required for regulatory reporting purposes, and the incident will be reported to PAGCOR in accordance with 0kbet's regulatory obligations.

If you have reason to believe that a minor may have created an account on the 0kbet platform, please contact the Data Protection Officer immediately using the contact details provided in Section 14.

The personal data of 0kbet members may be processed by service providers located outside the Philippines — for example, cloud hosting infrastructure providers. Where such transfers occur, 0kbet ensures that appropriate safeguards are in place to protect personal data to a standard equivalent to that required by the Philippine Data Privacy Act, including:

• Contractual clauses in data processing agreements that impose obligations on receiving parties equivalent to those under Philippine data privacy law;
• Transfer to jurisdictions recognized by the National Privacy Commission as providing adequate levels of data protection;
• Binding corporate rules where data is transferred within a group of affiliated entities.

Details of the countries to which your personal data may be transferred and the specific safeguards applied are available upon written request to the Data Protection Officer.

0kbet may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. The effective date at the top of this page will be updated whenever material changes are made.

For material changes — those that significantly affect your rights or how your data is processed — 0kbet will provide advance notice by posting a prominent notice on the platform homepage or by sending a notification to your registered mobile number or email address, at least fourteen (14) days before the change takes effect.

Your continued use of the 0kbet platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with a material change, you may request account closure by contacting the 0kbet Data Protection Officer.

To exercise your data subject rights, submit a privacy-related inquiry, or raise a data protection concern, please contact the 0kbet Data Protection Officer through the following channels:

• Live Chat: Available 24/7 from your 0kbet account dashboard — the fastest route for general privacy questions and account data queries;
• Email: Address your privacy request to [email protected] with the subject line "Data Privacy Request — [Your Account Username]". Note: this is a plain text email address and is not a clickable link;
• Response Timeline: Acknowledgement within 48 hours; substantive response within fifteen (15) business days, or as extended in accordance with Section 10 of this Policy.

If you are unsatisfied with 0kbet's response to your data privacy inquiry, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines through the NPC's official complaint procedures.